Frequently Asked Questions
Answers to common questions about our products, services, and orders.
What’s the difference between Pulse and Pulse Pro?
The Syncrovolt Pulse keeps your router running for 3–4 hours on a single charge. The Pulse Pro extends that to 7–8 hours, for homes and offices that face longer or more frequent outages.
Is Syncrovolt only a power backup company?
No — Pulse is our first product, not our whole identity. Syncrovolt is an IoT and electronics engineering studio. Beyond our own products, we build custom hardware for businesses and individuals, and help university students with their projects.
Can you help with my final year / university project?
Yes. We offer hands-on mentorship for academic and capstone projects — from prototyping to guidance through your project defense. Get in touch through our Services page to discuss what you need.
What payment methods do you accept?
Cash on Delivery and Online (bank) Transfer, selected at checkout. For custom engineering work, payment terms are agreed on a per-project basis.
Do you deliver across Pakistan?
Yes. Delivery is a flat PKR 300, added at checkout. If you’re unsure about delivery to your area, message us on WhatsApp before ordering.
What if something’s wrong with my order?
See our Warranty and Returns pages, or just reach out directly — we look at these case by case and want to make it right.
How do I get a quote for custom work?
Visit the Services page, fill out the quote form, or message us directly on WhatsApp with a short description of what you need.
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